Privacy Policy

1. Introduction

DigitalBuz ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us:

• Personal Information: Name, email address, phone number, delivery address
• Order Information: Service preferences, quantities, delivery preferences
• Payment Information: Payment method details (processed securely through payment gateways)
• Design Files: Files you upload for printing
• Communication: Messages and correspondence with us

3. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders
• Communicating with you about your orders
• Providing customer support
• Sending order updates and delivery notifications
• Improving our services and website
• Marketing communications (with your consent)
• Complying with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Delivery partners, payment processors, printing partners
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent for marketing communications

8. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at info@DigitalBuz.online